Terms of Service

Last updated: January 2025

 

These Terms of Service, which we'll refer to simply as the "Terms," set out the rules by which you may use our Services. The Terms explain how our Services work and provide you with a list of the "dos and don'ts" when using them. These Terms are more than just rules though – they form a legally binding contract between us and you that you accept when clicking on the button marked "agree". Please read through this document carefully and make sure these Terms are acceptable to you. If you don't agree to any of these Terms, do not click on the button marked "agree" and do not continue using the Services. If you have any questions, please don't hesitate to contact us at info@calodar.ai.

 

Table of Contents

 

1.    The Basics

2.    Our Services

3.    User Accounts

4.    Fees and Payment

5.    Use Restrictions

6.    Representations

7.    Intellectual Property

8.    Content and User Content

9.    Confidential Information

10. Indemnification

11. Disclaimers

12. Limitation of Liability

13. Term and Account Termination

14. Application Marketplace

15. Publicity

16. Force Majeure

17. Notices

18. General

 

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1.    The Basics.

 

1.1.       Key Terms.

 

1.1.1.    We are Calodar Ltd. and we'll refer to ourselves as "Calodar," "us," "our," or "we." Our offices are located at 28 Henmel St, Haifa, 3303128 Israel, and our registration number is 516796646.

 

1.1.2.    When we use the term "you," we mean anyone using our Services. If you are registering for the Services on behalf of a company or organization, the term "you" is also meant to refer to that company, where it makes sense from the context. When we mean to refer only to your company, we'll use the term "Client."

 

1.1.3.    When we refer to our "App," we mean our app that provides instant nutritional assessments based on photos of meals. When we refer to our "Services," we mean any services in connection with the App. As part of our Services, you may access our website at www.calodar.ai to obtain information about us and to contact us.

 

1.2.       Privacy. When you use our Services, we collect Personal Data (as defined in the Privacy Notice) about you. Check out our Privacy Notice at www.calodar.ai/legal/privacy-notice for details about the types of Personal Data we collect, what we do with it, the security measures we use to keep it safe, and the rights you have regarding your Personal Data.

 

1.3.       Changes to these Terms. We may update these Terms from time to time and will post the updated version on this page with the date it was published. Please check this page occasionally to make sure you're aware of the Terms that apply to you. We will notify you if we make any material changes before the updated Terms take effect. If you continue to use our Services after we update the Terms, that means that you agree to and accept the updated version.

 

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2.    Our Services. Subject to these Terms, Calodar allows you to use the Services on a non-exclusive basis for your own purposes.

 

2.1.  Assessment. Through the App, Users (as defined below) can upload photos of their meals. These photos are analyzed, using AI, to evaluate ingredients of the meal and its nutritional content in real time ("Assessment"). The Assessment is displayed on the App's dashboard, with overviews of past Assessments to track developments over time. Users can correct any inaccuracies in the Assessment or add comments to the Assessments. The User, Trainer (as defined below) and Client will have access to current and previous Assessments of the User.

 

2.2.  Users. The App is provided by Calodar to its Client. The Client may grant access to trainers who are engaged by the Client ("Trainers"). Trainers, in turn, may grant access to individual users who are clients of both the Client and the Trainers ("Users"). All parties — Clients, Trainers, and Users — are authorized to use the App in accordance with these Terms.

 

3.    User Accounts.

 

3.1.       Accounts. You can browse our website without using an account. However, in order to use our App and all our other Services, you will need to create an account.

 

3.2.       Client Accounts. If you use the Services when providing your services to others as our Client, you can access the Services through an "Client Account." The individual who opens the Client Account will be considered an "Administrator" and will have full access to all of the Trainer Account's (as defined below) and User Account's (as defined below) information and features that are linked to that Client Account. An Administrator can create additional Trainer Accounts associated with the Client Account and can configure the permissions for each. Each additional Trainer using a Trainer Account will be required to complete the registration process and accept these Terms.

 

3.3.       Trainer Accounts. If you use the Services when providing your services as a Trainer to Users, you can access the Services through a "Trainer Account." The Trainer will open the Trainer Account and will have access to all of the User account's information and features that are linked to that Trainer Account. A Trainer can create additional User accounts associated with the Trainer Account. Each additional User will be required to complete the registration process and accept these Terms.

 

3.4.       Individual Account. If you are using the Services as a User in connection with Client's and Trainer's provision of their services, your assigned Trainer will send you an invitation enabling you to register for an account ("User Account") and use the Services in connection with the assigned Trainer.

 

3.5.       Reservation of Rights. Subject to applicable law, Calodar may refuse to open an account for any individual at its sole discretion and/or limit the number of Administrator and/or Trainer and/or other users the Client may register.

 

3.6.       Unauthorized Use. You agree to notify us immediately of any unauthorized use of your account. You are solely responsible for all activity on your account, even if that activity was not actually performed by you. To the fullest extent permitted by applicable law, Calodar will not be responsible for any losses or damage arising from unauthorized use of your account. While we reserve the right to investigate suspected violations of these Terms or illegal and inappropriate behavior through the Services, we cannot guarantee that we will learn of or prevent any inappropriate use of the Services.

 

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4.    Fees and Payment.

 

4.1.       Fees. You agree to pay Calodar the fees specified on the Website in accordance with the plan for which you have registered. Except as expressly provided in these Terms, fees, including prepaid fees, are non-refundable.

 

4.2.       Taxes. Where applicable, taxes, including VAT, may also be charged. If payments are subject to tax withholding, the amount to be withheld will be added to the fees charged.

 

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5.    Use Restrictions.

 

5.1.       You may not do or attempt to do or allow a third party to do any of the following: (1) decipher, decompile, disassemble, or reverse-engineer any of the code or software used to provide the Services, including framing or mirroring the Services; (2) copy, modify, or distribute the Services; (3) circumvent or interfere with security-related features of the Services or features that restrict use of or access to any Content (as defined below); (4) use any robot, spider, site search or retrieval application, or any other process to retrieve, index, and/or data-mine the Content or otherwise circumvent the navigational structure of the Services; (5) use another's account without permission; (6) remove, alter, or conceal any copyright, trademark, service mark or other such notices incorporated in the Services; and (7) use the Services in any manner not permitted by applicable law, including all applicable export laws and regulations to (re)export the Services and/or any related materials in violation of such laws or use in countries subject to sanctions under applicable law.

 

5.2.       You may not use our Services if doing so is unlawful. We will cooperate with any law enforcement authorities or court orders requesting that we disclose the identity, behavior, or User Content (as defined below) of anyone believed to have violated these Terms or to have engaged in illegal behavior in connection with the Services.

 

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6.    Representations.

 

6.1.       Our Representations. We represent that Calodar is organized under applicable law, has the ability to enter into and perform its obligations under these Terms, and that doing so does not conflict with any of our commitments to any third party nor with any applicable legal obligation. We will use commercially reasonable efforts to provide our Services faithfully, diligently, and in accordance with the standard practices in our industry.

 

6.2.       Your Representations. By accepting these Terms, you represent that: (a) you are at least 18 years old and have the ability to form a binding contract; (b) your use of the Services will not violate any applicable law or any obligation you have to a third party; (c) all the registration information you submit is and will remain truthful and accurate; and (d) you will not provide any data related to health, medical conditions, or any other personal data that might be considered sensitive under applicable law. If you provide personal data about other users, you represent that you have provided all required notices and obtained all consents as required under applicable law, to ensure that the provision of such personal data and our use thereof in accordance with these Terms and the Privacy Notice is in accordance with applicable privacy laws. If you are registering on behalf of the Client, you further represent that you are authorized to bind the Client to these Terms. You also represent that the Client is duly organized under applicable law, it has the authority to enter into these Terms, and that by doing so and using the Service, it will not be in conflict with any obligations it has to any third party or any legal requirement.

 

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7.    Intellectual Property.

 

7.1.       Our Property. We retain all worldwide intellectual property rights, title, and interest in our App and our Services, including their overall appearance and any text, graphics, designs, videos, interfaces, and underlying source files of the Services, any Content we provide, and our name, trademarks, and logos. In some cases we have obtained the right to use certain elements of our Services from others and in that case, those elements are owned by their respective owners. Even though we're allowing you to use our Services, that doesn't mean that we're transferring ownership or any other rights to you or that we're allowing you to use our name, any trademarks, logos, or similar property as your own.

 

7.2.       Your Property. When you provide User Content through the Services, that content remains yours. By providing User Content, you allow us to use it in connection with the Services, including copying, modifying, and preparing derivative works of it where necessary in order to provide the Services, as well as for analytics purposes, for improvement of the Services, and for training of our AI model. If you provide us with any feedback regarding our Services, you agree that we may use it and share it freely.

 

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8.    Content and User Content.

 

8.1.       Definitions. We may provide certain materials such as images, analytics, reports and other content through the Services and may also allow you and other users to provide certain types of material, such as photos, comments and other content. "User Content" means materials you provide, and "Content" means any content available through the Services, including User Content that may be provided by other users.

 

8.2.       User Content Restrictions. You are and shall remain at all times fully and solely responsible for any User Content that you provide. You may not provide any User Content or act in any way that: (i) violates the legal rights of others; (ii) infringes the intellectual property, moral, publicity, privacy, or other rights of any third party or will cause us to infringe on any such rights; (iii) is (or you reasonably believe or should believe to be) in furtherance of any illegal, counterfeiting, fraudulent, pirating, unauthorized, or violent activity; (iv) is in breach of any applicable laws, rules, or regulations; (v) contains material that (a) is sensitive or subject to special categories of law, or (b) we reasonably determine to be offensive, including that which promotes, hate, violence, or discrimination; (vi) constitutes a harassment or threat; (vii) contains obscene material; and/or (viii) contains any virus, worm, trojan horse, or other harmful or disruptive component.

 

8.3.       User Interaction. When interacting with other users, whether or not such interaction occurs within the App, you agree to conduct yourself in a respectful and appropriate manner. This includes, but is not limited to, refraining from abusive, threatening, or harassing behavior, personal attacks, discrimination, or offensive language. Please note that if you interact with others or make User Content available to others, it may be possible for others to obtain Personal Data about you. We have no control over the use of this data by others and are not responsible for their use of this data. We reserve the right to monitor interactions between users and to intervene or take action where necessary, which may include, but is not limited to, terminating the accounts and/or permanently restricting the access to the Services of users who do not adhere to these terms.

 

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9.    Confidential Information. When you use our Services, we may have access to some non-public or confidential information about the Client ("Confidential Information"). We take the security of your Confidential Information seriously and undertake to keep it confidential. We will not use or disclose your Confidential Information except as needed in order to provide you with the Services or to further our business relationship with the Client or comply with these Terms. Please note that Confidential Information does not include information that was rightfully in our possession or in the public domain, free of any obligation of confidence, at or subsequent to the time you shared the Confidential Information with us or which we developed independently without use of, or reference to, any Confidential Information. We may disclose Confidential Information if we're required to comply with applicable law and/or a court order and, in such case, we will notify you, if we are permitted to do so.

 

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10. Indemnification.

 

10.1.    You agree to indemnify, defend, and hold harmless Calodar and its directors, officers, employees, subcontractors, and agents from and against any claim, damage, or loss, including reasonable court costs, attorneys' fees, and any fines that may be incurred that arise directly or indirectly from your: (a) breach of these Terms, including any of your representations or warranties, whether by you or by anyone using your account or device, and whether or not that use was authorized by you; (b) use or misuse of the Services; (c) violation of any law or regulation, including breach of applicable data protection laws; and/or (d) infringement of any right of any third party.

 

10.2.    We agree to indemnify, defend, and hold you harmless from and against any claim, damage, or loss, including reasonable court costs, attorneys' fees, and any fines that you may incur in connection with any actual or threatened claim, demand, action or other proceeding by any third party arising from or relating to a claim that the Services, as delivered, infringe any patent or copyright or misappropriate any trade secret, provided however, that we shall have no responsibility or liability for any claim to the extent resulting from or arising out of (a) the use of the Services not in compliance with these Terms or applicable law; (b) the combination of the Services with any services that we did not provide; (c) the modification of the Services by any party other than us; or (d) the use of any version of the Services that is not the most up-to-date version.

 

10.3.    Either party claiming indemnification under this Section ("Indemnitee") shall: (i) provide the other party ("Indemnifying Party") with written notice of a claim promptly upon becoming aware thereof; (ii) allow the Indemnifying Party to control the defense and settlement of the claim, provided that no settlement may be entered into without the consent of the Indemnitee if such settlement would require any action on the part of Indemnitee and further provided that Indemnitee may engage its own counsel at its own expense; and (iii) reasonably cooperate with the Indemnifying Party, at the Indemnifying Party's expense, in the defense and settlement of the claim.

 

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11. Disclaimers.

 

11.1.    DISCLAIMER OF WARRANTIES. THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS. OTHER THAN THE WARRANTIES MADE EXPLICITLY IN THESE TERMS, WE DO NOT MAKE ANY ADDITIONAL WARRANTIES (IMPLIED, STATUTORY, OR OTHERWISE) ABOUT THE APP, SERVICES OR ANY CONTENT, INCLUDING WITHOUT LIMITATION THAT THE SERVICES WILL BE OF GOOD QUALITY, USEFUL FOR YOUR OR THE CLIENT'S, AS APPLICABLE, SPECIFIC NEEDS OR ANY PARTICULAR PURPOSE, ACCURATE, ERROR-FREE (OR THAT ERRORS WILL BE CORRECTED), RELIABLE, SECURE, COMPLETE, NON-INFRINGING, OR THAT THE SERVICES WILL BE PROVIDED IN A TIMELY MANNER. WE EXPRESSLY DISCLAIM ANY WARRANTY THAT THE ASSESSMENT WILL BE ACCURATE, USEFUL TO YOU, AND PRECISELY REFLECTING ALL NUTRITIONAL DETAILS.

 

11.2.    Third Parties. We cannot control the functionality of services provided by third parties and assume no responsibility for any telephone or network line failure or interruption, or traffic congestion on the internet or on the Services themselves. We cannot control the actions of bad actors and do not guarantee that we will successfully prevent unauthorized access to or alteration of the Services.

 

11.3.    Users. We cannot anticipate or control the actions or inactions of anyone else, including our clients, users, or unauthorized users. Therefore, WE DISCLAIM ALL LIABILITY, REGARDLESS OF THE FORM OF ACTION, FOR THE ACTS OR OMISSIONS OF ANY AND ALL USERS (INCLUDING UNAUTHORIZED USERS), THAT ARE NOT SOLELY DUE TO OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.

 

11.4.    User Content. User Content comes from sources outside of our control, we take no responsibility for the accuracy, usefulness, safety, appropriateness, or non-infringement of any User Content; your use of any User Content is at your own risk. We do not endorse any opinions or recommendations expressed in any User Content. We have no obligation to display or maintain any User Content and may remove it without notice to you and for any reason. Any User Content that you make available will not be considered confidential and may be available to other users.

 

11.5.    Data Retention. We are not a data retention service. It is your sole responsibility to back up any data you provide to us. If data you provide to us is lost or corrupted for any reason, we shall not be responsible for any damage or loss you experience if you are unable to recover that data. In any event, once you delete your App, all data will be deleted automatically.

 

11.6.    AI Tools. Please be advised that our Assessment is based on AI. While we strive to ensure that the Assessment functions properly, due to the nature of artificial intelligence technology, we cannot guarantee the accuracy of the Assessment, which may vary based on various factors, and we expressly disclaim all warranties regarding the Assessment. Please use the outcome of the Assessment responsibly. We are not liable for any damages resulting from your reliance on the Assessment.

 

The Assessment feature is built on technology offered by our third-party AI tool provider as well as our own proprietary technology. When you submit User Content through the App, this User Content may be shared with such third-party AI tool provider and will be processed by such third-party AI tool provider , in accordance with its terms and policies.

 

11.7.    In light of the above, you understand that using the Services entails some degree of risk. When you choose to use the Services, you do so at your sole discretion and risk. Some jurisdictions do not allow the exclusion of certain warranties and therefore some of the above exclusions may not apply to you. Check your local laws for any restrictions regarding the exclusion of implied warranties.

 

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12. Limitation of Liability.

 

12.1.    TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CALODAR (AND ITS OFFICERS, EMPLOYEES, OR SUBCONTRACTORS) SHALL NOT BE RESPONSIBLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, WHETHER OR NOT SUCH DAMAGES ARE FORESEEABLE AND WHETHER OR NOT CALODAR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 

12.2.    OUR MAXIMUM AND AGGREGATE LIABILITY UNDER THESE TERMS AND UNDER ANY CAUSE OF ACTION WILL NOT EXCEED A CUMULATIVE AMOUNT OF USD $50.

 

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13. Term and Account Termination.

 

13.1.    Term. These Terms will take effect when you first use the Services and shall continue in full force and effect until they are terminated in one of the ways described below.

 

13.2.    How to Terminate Your Account. You may request termination of your account (and, by association, these Terms) at any time through your account settings on the App. We will process your request promptly after receiving your notice.

 

13.3.    Termination by other users. Administrators may terminate Trainer Accounts under the Client Account. Trainers may terminate User Accounts under the Trainer Account.

 

13.4.    Termination by Calodar. We reserve the right to terminate your account (and, by association, these Terms) at any time and for any reason by providing three days' prior notice. We also have the right to terminate your account (and, by association, these Terms) immediately if: (i) you violate the letter or spirit of these Terms; (ii) you engage in fraudulent, abusive, or illegal behavior or harass or harm other users, third parties, or our business interests; or (iii) you fail to pay any fees you are required to pay, including if you initiate a chargeback. In case of termination by the Calodar, you will have the opportunity to export your User Content for a period of 30 days following termination.  If your account is terminated, you may not rejoin by opening a new account without our permission.

 

13.5.    Survival. Even if your account is terminated, you will still be bound by the sections of these Terms which, by their nature, are meant to survive termination.

 

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14.  Application Marketplace. The App may be subject to additional third-party terms relating to the marketplace or store from which the App was downloaded. The third parties providing such marketplaces may be beneficiaries of these Terms, pursuant to the marketplace's Terms.

 

14.1.    The following terms apply if you downloaded the App from the App Store.

 

14.2.    Apple Inc. ("Apple") is not a party to these Terms and is not responsible for the App.

 

14.3.    Your license to use the App is not transferrable and is limited to use on iOS products that you own or control, and as permitted by the Usage Rules in the App Media Services Terms and Conditions, except as permitted via Family Sharing, volume purchasing, or Legacy Contacts.

 

14.4.    In the event of a failure to conform to any applicable warranty (if any warranty is applicable), you may notify Apple, and Apple will refund the purchase price for the App to you (if you paid any). Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty, will not be at Apple's responsibility.

 

14.5.    Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including (i) product liability claims, (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement, and (iii) claims arising under consumer protection or similar legislation.

 

14.6.    Apple will not be responsible for the investigation, defense, settlement, or discharge of a claim that your use of the App infringes a third party's rights.

 

14.7.    Apple and its subsidiaries are third party beneficiaries of these Terms and Apple will have the right to enforce these Terms against you as a third-party beneficiary. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

 

15. Publicity. During the Term, we may refer to the Client as our customer and may display the Client's name and logo on our website and in other marketing materials.

 

16. Force Majeure. Neither party will be liable for any default or delay in its performance of its obligations under these Terms to the extent caused by a natural disaster, act of God, act of war or terrorism, riot, third-party labor strike, pandemic, or other similar occurrence beyond its reasonable control, provided that the affected party makes all reasonable efforts to comply with its obligations despite the occurrence. The affected party shall, as soon as reasonably practicable, notify the other party of the occurrence. It is clarified that payment obligations hereunder may be delayed due to a force majeure event but will not be excused.

 

17. Notices. To provide an official notice in accordance with these Terms, either we or you may send a notice by courier, registered mail, or by email to the addresses we provide to each other. Either party may assume its notice has been received one after: (1) business day following delivery by courier, four (4) business days following delivery by registered mail, and one (1) business day after email transmission.

 

18. General. These Terms constitute the entire agreement between us and you regarding our Services, and any and all other agreements existing between us regarding the Services are hereby terminated. We may assign our rights and obligations in these Terms to any third party. You may not assign any of your rights or obligations in these Terms to anyone else and any attempt to do so will be void. If either party waives any rights regarding any breach or default of these Terms, that waiver shall not be deemed to waive any other breach or default. The courts in the State of Israel shall have exclusive jurisdiction over any disputes regarding these Terms. The laws of the State of Israel shall govern these Terms without regard to the United Nations Convention on the International Sales of Goods. In the event that a court rules that a provision of these Terms is unenforceable, that provision shall be replaced with an enforceable provision which most closely achieves the effect of the original and the remaining terms of these Terms shall remain in full force and effect. Nothing in these Terms creates any agency, employment, joint venture, or partnership relationship between us and you, and nothing in these Terms enables you to act on our behalf.

 

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